Privacy Policy and Terms & Conditions


Impian Ekspresi SDN BHD, the owner of Pavilion Damansara Height respects the privacy of individuals with regard to Personal Data. This Privacy Statement is formulated in accordance with the Personal Data Protection Act 2010.

By interacting with Impian Ekspresi SDN BHD either at our events, promotions or otherwise, or by using the Pavilion Damansara Height’s website (“Website”), you consent to the processing of your Personal Data by Impian Ekspresi SDN BHD and all persons involved in the provision of services by Impian Ekspresi SDN BHD.

In the event of any conflict between the English and versions in other language, the English version shall prevail. Impian Ekspresi SDN BHD shall have the right to modify, update or amend the terms of this Statement at any time by placing the updated Statement on its Website. Continuing communication or use of Impian Ekspresi SDN BHD’s services shall signify your acceptance of the Statement, unless informed to us otherwise.

Collection of Personal Data

“Personal Data” refers to information about you which you have provided to Impian Ekspresi SDN BHD / Pavilion Damansara Height, such as your name, address, telephone number, identity card number, email address, your personal preferences and any information which may identify you that has been or may be collected, stored, used and processed by Impian Ekspresi SDN BHD from time to time.

The provision of your Personal Data is voluntary. However, if you do not provide your Personal Data, Impian Ekspresi SDN BHD may not be able to communicate with you or to provide you the services you require.

Purposes of Processing

You hereby agree thatImpian Ekspresi SDN BHD may collect, retain and process your Personal Data for the below stated purposes but is not limited to :-

communication with you
sending updates of events, promotions, marketing materials and information of our future expansions
conducting research on your preference or performing statistical and analysis of your behaviour to try to meet your needs better
making such disclosures as may be required by law

If you do not consent to Impian Ekspresi SDN BHD processing your Personal Data for the purposes listed above, please notify Impian Ekspresi SDN BHD using the contact details as stated below.

Disclosure to Third Parties

Impian Ekspresi SDN BHD may engage other companies, service providers or individuals to perform functions on its behalf, and consequently may provide access or disclose to your Personal Data to the third parties such as those listed below (which is not exhaustive):

information technology service providers
data entry service providers
regulatory and governmental authorities in order to comply with statutory and government requirements
potential buyer of transferee in the event of any re-organization or disposal of our business or any part thereof

Confidentiality & Privacy Principles

Personal Data held by Impian Ekspresi SDN BHD will be kept confidential in accordance with Impian Ekspresi SDN BHD’s Privacy Statement, pursuant to applicable law that may from time to time be in force.

We only collect personal information that we believe to be relevant and required to understand your requirement.

We will only use your personal information to provide you with better options and services.

We will not disclose your personal information to any external organisation unless we have your consent or are required by law or have previously informed you.

All staff and any third parties with permitted access to your information are specifically required to observe our confidentiality obligations.

All reasonable efforts and practical steps are made to ensure that any Personal Data held is kept up to date and is protected against any loss, misuse, modification, unauthorized or accidental access or disclosure, alteration or destruction.

Right of Access to Personal Data and Inquiries

Subject to any exceptions under applicable laws, you may at any time hereafter request for access to, or for correction or rectification of your Personal Data that is inaccurate, incomplete, misleading or not up to date, or seek further information from Impian Ekspresi SDN BHD on the Personal Data and Privacy Statement by contacting:-

Impian Ekspresi SDN BHD
Unit 6-03A, Level 6, Pavilion Kuala Lumpur
No.75 Jalan Raja Chulan
50200 Kuala Lumpur
Email: [email protected]
Telephone No.: +603 2118 8888
Facsimile No.: +603 2118 8911

Kindly note that in the event you withdraw your consent to Impian Ekspresi SDN BHD for the processing of your Personal Data, then Impian Ekspresi SDN BHD shall cease to process your Personal data upon receiving your aforesaid withdrawal request wherein your Personal Data with Impian Ekspresi SDN BHD will be cancelled.

Impian Ekspresi SDN BHD reserves the right to charge you a reasonable fee for processing of any data access request.


Users who no longer wishes to receive our newsletter or promotional email may click on a link named ‘Unsubscribe’, which is embedded with every email sent by Pavilion Damansara Height, in order to not receive future messages from us.


One redemption per customer per day. Valid while stocks last.

Each receipt is only entitled to one redemption mall-wide on the same day of purchase. Valid for single receipt purchases only.

All gifts are not exchangeable for cash and other items.

Redemption of gift is on a first-come-first-served basis. Only original receipt is accepted. Duplication/ reprint are not allowed.

Gift redemption is strictly for shoppers of Pavilion Damansara Height only. Employees of Pavilion DH & retail staffs are not allowed to participate and redeem on behalf of shoppers.

Redemption is not valid for receipts that are collected based on payment that is fully subsidizes by cash vouchers.

For payment that is partially subsidized by cash vouchers, only the amount topped up by cash can be considered for the redemption of the amount.

Not valid for bill payments, utilities payments, money changer facilities, banking transactions or ATM transactions or car wash.

In the event of dispute, the Management reserves the right to demand for proof of purchase for verification.

Pavilion Damansara Height does not warrant the quality, performance or fitness for the purpose of any prizes and shall not be responsible for any consequence including but not limited to loss of life, injury to person and/or damage to property arising from or in connection with the promotion and/or redemption or use of gifts.

Pavilion Damansara Height reserves the right to terminate / vary / withdraw / substitute any mall promotion at any time, without prior notice and without having to disclose any reason therefore and without any payment or compensation whatsoever.

The decision of Pavilion Damansara Height on all matters relating to all mall promotions is final, conclusive and binding on all participants and no correspondence, whether relating to the allotment of redemption or otherwise, will be entertained.